Preorder and Shipping Policies

Thank you for shopping with Sassy Co! We are committed to providing you with high-quality, custom-made apparel. Please carefully review our shipping and preorder policy below before making your purchase:

Preorder Policy

1. All preorder items are made-to-order and require a production time of 4 to 6 weeks from the order date.

2. Due to the custom nature of our products, no refunds or exchanges are allowed, except in cases where an item is defective.

3. Please note that items produced may differ slightly from the images shown on our website. Images are for representational purposes only, and minor adjustments may be made during production to ensure the best quality outcome.

Shipping Policy

1. International Orders (incl. US):

   • International orders are shipped via UPS or FedEx, depending on your location and the most reliable service available. It usually takes 7-10 days for order to be shipped to most countries from India.

2. Shipping Timeframe:

   • Once shipped, delivery timelines will vary based on your location and the shipping service used. Please check your tracking details for more specific updates.

Additional Information

• All products are carefully inspected before shipping to ensure quality. However, in the rare instance of a defective item, please contact us immediately with clear photos of the defect. We will work with you to resolve the issue.

• By placing an order, you agree to the terms outlined in this policy.
  
  
  
  

If you have any questions or concerns regarding your order, please don’t hesitate to reach out to us via our contact page.

Thank you for your support and understanding!